Cultural Transformation in Nexo Empresarial 393 124

A systemic analysis of organizational change from Kurt Lewin's model

Authors

  • Susana Ruíz Valdés Autonomous University of Mexico State image/svg+xml
  • Juan Alberto Ruíz Tapia Autonomous University of Mexico State image/svg+xml
  • Ailed Ludmila Hernández Parravaldés Autonomous University of Mexico State image/svg+xml

DOI:

https://doi.org/10.51896/rilcods.v8i75.1124

Keywords:

organizational transformation, organizational climate, leadership

Abstract

Organizational transformation cannot be achieved solely through rational tools. In environments dominated by authoritarian leadership, employee demotivation, and low levels of innovation, it is essential to promote profound change that impacts beliefs, practices, and the collective energy of the organization. This study analyzes the context of Nexo Empresarial, a company located in Mexico City and dedicated to the integration of different business areas and services. Kurt Lewin's change model?unfreezing, shifting, and refreezing?is used as a methodological framework, enriched with elements of quantum leadership and systemic coherence. Through a simulated diagnosis based on an organizational climate questionnaire, critical factors such as emotional exhaustion, negative perceptions of leadership, and a culture of low innovation are identified. Finally, specific interventions and consolidation mechanisms are proposed to ensure the sustainability of the change.

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References

Burnes, B. (2017). Gestión del cambio organizacional (5.ª ed.). Pearson Educación.

López, A. (2021). Implementación efectiva del cambio: análisis del modelo de Lewin en pymes. Revista Española de Estudios Organizacionales, 15(2), 30–50.

Martínez, P., & Gutiérrez, F. (2019). Liderazgo y cambio: de la teoría a la práctica. Innovación y Gestión, 7(1), 70–90.

Pérez, C., & Román, C. (2018). Descongelación y cultura organizacional: retos actuales. Gestión Hoy, 12(4), 40–58.

Published

2026-02-07

Issue

Section

Artículos

How to Cite

Cultural Transformation in Nexo Empresarial: A systemic analysis of organizational change from Kurt Lewin’s model (S. Ruíz Valdés, J. A. Ruíz Tapia, & A. L. Hernández Parravaldés, Trans.). (2026). Desarrollo Sustentable, Negocios, Emprendimiento Y Educación, 8(75), 98-116. https://doi.org/10.51896/rilcods.v8i75.1124

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