Workplace well-being and the talent gap in the face of digital transformation: a focus on higher education 24 10

Abstract

This paper analyzes the impact of accelerated digitalization on employee well-being and the persistent talent gap in contemporary organizations. Within the framework of the Sustainable Development Goals (SDG 4 and 8), it explores how the lack of digital skills generates phenomena such as technostress. Digitalization should not be seen only as a technological addition, but as a factor that transforms and requires a rethinking of the educational experience. To close talent gaps, entities must achieve digital maturity that establishes a technological culture where innovation is fundamental, guided by ethical and inclusive principles. The research uses a descriptive methodology with a qualitative and documentary design to identify upskilling and reskilling strategies. It is proposed that the key to this systemic transformation lies in promoting a positive educational culture based on cooperation and willingness to change. Preliminary results suggest that lifelong learning allows for rapid adaptation to current challenges, provided it is combined with an emotional vision where interpersonal skills are relevant. It is concluded that a solid learning culture allows for aligning systematic changes with integral well-being, transforming organizational education into an engine that ensures technological evolution is a human, ethical, and sustainable process.